We aim to deliver your order as quickly and safely as possible. Due to changing international shipping conditions, our logistics process is optimized to prioritize successful and reliable delivery.

🚚 Shipping Methods & Rates

Shipping Options

Now we only use express shipping via UPS, which is faster, more secure, and provides better tracking.

For orders under $500, shipping is $80 + tariffs, as fixed handling and shipping costs are higher for smaller parcels.

For orders over $500, we offer a reduced shipping rate of $50 + tariffs, so larger orders benefit from better pricing while still getting the same fast and reliable service.

Australia and New Zealand
For Australia and New Zealand, only one shipping option is available: Regular Shipping — $60, delivered via Australia Post. No additional payments are required.

Please note that we require up to 10 days to prepare your package before shipment.

While we always aim to provide the selected shipping method, express shipping is not always available depending on location or logistics conditions. If express delivery cannot be arranged, we will ship your order via regular shipping and automatically refund the $50 price difference.

Australia and New Zealand:
Due to logistical limitations, only regular shipping is available. Express delivery is currently not possible.

Please note:

• Customs charges are determined by local authorities
• We do not control these fees

⚠️ Important Notes

• We use a fixed shipping rate to keep pricing transparent and consistent
• We do not profit from shipping fees — they only cover logistics costs
• Some remote areas may incur additional courier fees (rare cases)
• Shipping methods may be adjusted based on address and customs conditions

We do not indicate pharmaceutical content on the package — it is shipped as a discreet private parcel.

⏳ Delays & Expectations

Delays may occasionally occur due to:

• Customs inspections
• Flight or logistics disruptions
• High shipping volume

For this reason, we recommend not placing orders under tight time constraints.

🎯 Our Priority

Our goal is simple: to ensure your order arrives safely and as quickly as possible.

Reship and Refund Policy

We care about our customers and do reship if your parcel is seized or lost. That is to say, the delivery of the products you buy is 100% guaranteed.

However, we do not take responsibility in case of incorrect address or when receiver didn’t pick up the parcel and it was sent back.

Please note that we indicate fake return address and if it is sent back it is lost forever. If you made mistake in address or if you want to change it, please contact us as soon as possible.

A parcel is considered lost if it is not delivered within 30 days since it was sent. The exception is island address (slow postal communication), delayed due to weather or other Force Majeure.

We do not take responsibility if the product was damaged during delivery.