Privacy Policy

last updated: 2023-03-12

Welcome to Hepius Online Shop. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website [hepius.shop] (“Website”) or engage in transactions with us. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: When you make a purchase, create an account, or contact us, we may collect certain personal information, such as your name, email address, shipping address, billing address, phone number, and payment details.

  2. Non-Personal Information: We may also collect non-personal information about your visit to our Website, such as your IP address, browser type, device information, and website usage patterns. This data is collected using cookies and similar technologies to enhance your browsing experience and improve our services.

  3. Communication Data: When you communicate with us via email or other channels, we may collect and retain records of these communications.

How We Use Your Information

  1. Order Processing: We use your personal information to process and fulfill your orders, provide customer support, and manage your account.

  2. Communication: We may use your contact information to send order updates, promotional offers, newsletters, and marketing communications. You can opt-out of marketing emails at any time.

  3. Website Improvement: Non-personal information is used to analyze trends, track user interactions, and improve the functionality and content of our Website.

  4. Legal Obligations: In certain cases, we may need to use your information to comply with legal obligations or respond to law enforcement requests.

Data Sharing and Disclosure

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in running our Website and services, such as payment processors, shipping partners, and email service providers.

  2. Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any changes to the ownership or control of your personal data.

  3. Legal Compliance: We may disclose your information if required by law, subpoena, or other legal processes, or to protect our rights, privacy, safety, or property and those of our customers.

Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Before perform any actions on a website be sure the connection provided through HTTPS protocol which is secure connection method and gives more chanses that the data can’t be highjacked. If you see green lock sign infront of the domain name in address bar of your browser – everything’s fine.

Your Rights and Choices

  1. Access and Correction: You have the right to access and update your personal information. You can review and edit your account details within your account settings or contact us for assistance.

  2. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  3. Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies or receive notifications when a cookie is being sent. However, please note that disabling cookies may affect your user experience on our Website.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us, and we will take appropriate measures to remove the data.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The date of the latest revision will be indicated at the beginning of the policy. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

Contact Form: /contact-us
Email: [email protected], [email protected]

By using our Website or engaging in transactions with us, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.

Thank you for trusting us with your personal information.

Hepius Online Shop (hepius.shop)