Thank you for choosing our products and services. This page outlines important details regarding payment methods, discounts, delivery etc. Please read through the following information to ensure a smooth and convenient shopping experience.
Payment
We offer several secure payment methods to make your purchase process convenient and reliable: Bank transfer, Wise and most of Cryptocurrencies (Bitcoin, Etherium, USDT).
Bitcoin
We recommend using bitcoin (and other cryptocurrencies) since it is the most convenient and safest way to pay. Moreover, we provide 5% discount for every order paid in BTC. The discount is calculated manually, when your order is finalized.
Please note that we do not accept BCH or bitcoin cash – this is different cryptocurrency.
To do BTC payment you need to install any BTC app (Exodus, BitPay or similar) on your mobile and link your bank acc. If you have Cash App, you can do BTC payment through this application.
Once you have bitcoin wallet the payment is done in two clicks.
Please note that there’s no need to speed up BTC transaction, as it will take additional fee from you.
Wise
Wise (formely Transferwise) is very convenient platform which allows you to do transactions worldwide in seconds and without limits.
To do Wise payment you need to install Wise app on your mobile, go through registration and link your bank acc.
Once you have Wise acc you can transfer money using recipient’s email.
Bank transfer
For large orders we offer bank transfer as a payment option. Upon selecting this method during checkout, you will receive an email with our bank details to initiate the transfer.
You can do your payment using online banking or at your local Bank Branch.
Discounts
Discounts are calculated manually by sales manager when your order is finalized.
If you got a discount you can pay less or add some products equivalent to the value of discounted price. Discounts can be added but cannot not exceed 15%
Bulk orders
If your total exceeds $ 500, you get 5% discount. When your total exceeds $ 1000, you get 10% off. This type of discount works from your first purchase.
Bitcoin payment
For orders paid in BTC we provide 5% discount, which can be added to other discounts.
Delivery
Your order is shipped within 3 working days after your payment is received. ETA depends on your location, normally it is 2 – 3 weeks, however postal delays may also happen.
We do not indicate pharmaceutical content on the package, it looks like private parcel.
Reship and Refund Policy
We care about our customers and do reship if your parcel is seized or lost. That is to say, the delivery of the products you buy is 100% guaranteed.
However, we do not take responsibility in case of incorrect address or when receiver didn’t pick up the parcel and it was sent back.
Please note that we indicate fake return address and if it is sent back it is lost forever. If you made mistake in address or if you want to change it, please contact us as soon as possible.
A parcel is considered lost if it is not delivered within 30 days since it was sent. The exception is island address (slow postal communication), delayed due to weather or other Force Majeure.
We do not take responsibility if the product was damaged during delivery.
Terms and Conditions
By placing an order and/or creating an account at https://hepius.shop (or “Website”) a customer agrees with terms and conditions of the Website and agrees to receive messages from us.
Misuse
Our company is not responsible for any damage caused by misuse of our products. All the medications should be taken under supervision of medical specialist. We are responsible only for originality of the products we sell.
Information
The articles on the Website are placed for introductory purposes only. Since they are based on the information available on the internet, they may contain mistakes.
Therefore, before purchasing any of our products, a customer should thoroughly inform oneself about its proper usage, effects and side effects from a competent source.
Availability of products
All the products on the Website are available for purchase. If you cannot find the product on our Website, please contact our customer support.
Personal information
We do not share personal information of our clients with other third parties.
Feel free to contact us if you have any questions. Our customer support will be happy to help you.
Thank you for choosing our products. We appreciate it!
Sincerely,
Hepius Shop