We aim to deliver your order as quickly and safely as possible. Due to changing international shipping conditions, our logistics process is optimized to prioritize successful and reliable delivery.

🚚 Shipping Methods & Rates

Shipping Options

Now we use express shipping UPS and USPS with dedicated internal supply chain

For orders under 200$, shipping is 100$ as fixed handling and shipping costs are higher for smaller parcels.

For orders under $500 and over 200$, shipping is $80

For orders over $500, we offer a reduced shipping rate of $50, so larger orders benefit from better pricing while still getting the same fast and reliable service.

Australia and New Zealand
For Australia and New Zealand, only one shipping option is available: Regular Shipping — $60, delivered via Australia Post. No additional payments are required.

Please note that we require up to 10 days to prepare your package before shipment.

While we always aim to provide the selected shipping method, express shipping is not always available depending on location or logistics conditions. If express delivery cannot be arranged, we will ship your order via regular USPS shipping.

Australia and New Zealand:
Due to logistical limitations, only regular shipping is available. Express delivery is currently not possible.

⚠️ Important Notes

We use a fixed shipping rate to keep pricing transparent and consistent
We do not profit from shipping fees — they only cover logistics costs
Some remote areas may incur additional courier fees (rare cases)
Shipping methods may be adjusted based on address and customs conditions

We do not indicate pharmaceutical content on the package — it is shipped as a discreet private parcel.

⏳ Delays & Expectations

Delays may occasionally occur due to:

Customs inspections
Flight or logistics disruptions
High shipping volume

For this reason, we recommend not placing orders under tight time constraints.

🎯 Our Priority

Our goal is simple: to ensure your order arrives safely and as quickly as possible.

Reship and Refund Policy

Due to increased customs restrictions and the higher risk associated with shipments to Australia and New Zealand, free reshipment under the standard U.S. policy does not apply.

If your original shipment is seized by customs, you may choose one of the following options:

50% Refund
You may receive a refund of 50% of the product value. Shipping costs are non-refundable.
One free Reshipment
Instead of the 50% refund, you may choose one reshipment of the order. The customer is responsible for the shipping cost.

Please note: if you choose the reshipment option and the replacement shipment is also seized by customs, no refund will be provided for that order.
Additional Reshipments
If further reshipment is requested after the replacement shipment has been seized, we can provide another replacement at 50% of the product value, plus the applicable shipping cost.